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Terms of service

These terms apply when you create a Watchfront account or use the service operated by Watchfront. If anything is unclear, ask us.

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Agreement

By creating an account or paying for a plan you agree to these terms, our privacy policy, and our refund & cancellation policy.

Your account

You must provide accurate information and keep your login details safe. You're responsible for activity in your workspace, including members you invite.

Only monitor sites you're allowed to

You may only add websites, APIs and forms that you own or have permission to test. Journey and form tests interact with live websites, so you're responsible for confirming a test is safe to run.

Acceptable use

  • Don't use Watchfront to load-test, attack or overwhelm any website.
  • Don't attempt to bypass plan limits, access other workspaces or probe our infrastructure.
  • Don't use the service for anything unlawful or for goods/services prohibited by payment partners.

Plans and billing

  • Paid plans are billed in advance in INR through Cashfree Payments. See pricing.
  • You can upgrade, downgrade or cancel as described in the refund & cancellation policy.
  • Taxes (including GST where applicable) may be added as required by law.
  • Invoices are issued under Watchfront.

Delivery of service

Access is delivered digitally upon successful payment. There is no physical shipping. Details are in our shipping & delivery policy.

Availability

We work hard to keep Watchfront reliable, but monitoring can't guarantee that every issue on every website will be detected.Watchfront is a tool to help you find problems sooner — not a guarantee against downtime or loss.

Your data

You own the data you put into Watchfront. We process it only to provide the service, as described in our privacy policy.

Limitation of liability

To the extent permitted by law, our total liability is limited to the amount you paid us in the 12 months before the claim. We aren't liable for indirect or consequential losses.

Governing law

These terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction, subject to mandatory consumer protections that may apply where you live.

Changes and contact

We'll notify you of material changes to these terms by email before they take effect. Questions? Email likhith.reddy@watchfront.in or call +91 72070 27415.